ATM management:
自动提款机管理：
A powerful ATM network gives customers a positive experience
一个强大的自动提款机网络给客户以积极的使用体验
 
For banks, the availability of their automated teller machines is becoming more and more important – 85% of their customers now use them regularly. New self-service solutions must not only be implemented quickly and stably but must also be cost-efficient to run. With its ATM management service, Wincor Nixdorf assumes responsibility for the availability and performance of a bank’s entire ATM network.
对于银行来说，自动提款机的实用性变得越来越重要了，因为85%的客户会定期使用这项服务。新的自助服务方案不仅必须迅速稳定，还必须符合运营成本效益。德利多富公司推出的自动提款机管理系统，将承担起银行整个自动提款机网络的实用性和系统性能。
 
Many banks are currently examining which IT projects they want to continue handling on their own and which they want to outsource. According to Pierre Audoin Consultants (PAC), banks’ budgets for IT services will grow by 5.3% in 2014 year on year, and global expenditure on outsourcing will even be up by 5.6%.
The scope of Wincor Nixdorf’s ATM management service extends from delivery, installation, maintenance and monitoring to operation. Via a remote connection, ATMs can quickly be put back into operation, preventive maintenance activities can be conducted, and software updates can be distributed. The basis for this is Wincor Nixdorf’s eServices Platform. All activities run through an automated process that is completely transparent, displayed in real time and summarized in specific reports.
许多银行目前正在研究哪一种网络技术项目他们想继续独立操作，以及哪一种他们想外包。根据皮埃尔奥多因咨询公司(PAC)的数据,银行的网络技术服务预算将在2014年同比增长5.3%,而全球外包支出甚至会同比增长 5.6%。德利多富公司的自动提款机管理服务范围从交付、安装、维护和监控延伸到具体操作。通过远程连接,自动取款机可以快速完成维修投入使用,从而可以进行预防性维护活动,以及分布软件更新。这一功能的基础是德利多富公司的电子服务平台。 通过自动化流程运行的所有活动是完全透明的,并实时显示，并将总结出具体的报告。
 
The operations management solution for ATM networks goes one step further and includes complete systems management. Here, Wincor Nixdorf optimizes business processes at branches and also controls cash handling and all cash-based transactions. Compliance with current legal regulations and security requirements is ensured in all process stages.
自动提款机网络的运营管理解决方案更进一步,包括完整的系统管理。在这里,德利多富公司优化分支银行业务流程并控制现金处理和所有基于现金的交易。确保在所有的过程阶段遵循当前法律法规和安全要求。
 
In IT outsourcing projects, Wincor Nixdorf takes responsibility for decentralized IT at branches as well as for central IT functions such as data centers, servers, networks and workstations. The profitability of such complex environments can be increased significantly by bundling volumes, transparent service processes and harmonized governance models.
在网络技术外包项目中,德利多富公司负责在银行分支机构分权以及负责中央网络技术功能,比如数据中心、服务器、网络和工作站。在如此复杂的环境中, 通过捆绑成交量,透明的服务流程和协调的治理模型，可以显著提高盈利能力
 
In its ATM management and outsourcing services, Wincor Nixdorf offers banks scalable solutions ranging from greater availability of their ATM networks to efficient operation of the complete IT infrastructure. This enables banks to reduce the cost of their ATM networks and to increase customer satisfaction.
对于自动提款机的管理和外包服务,德利多富公司为银行提供可扩展的解决方案,范围从自动提款机更强的实用性一直到整个网络技术基础设施的有效操作。这使得银行降低了自动提款机网络的运营成本并提高了客户满意度。

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