24/7 full-service banking with Wincor Nixdorf’s CINEO C4090
德利多富CINEO C4090存取款一体机为您提供全天候全方位银行服务
 
New branch concepts require new technologies: CINEO C4090 from Wincor Nixdorf is a system that can provide a wide range of banking services both with staff assistance and on a self-service basis. Typical application formats are mainly traditional branch formats. It allows bank staff to focus primarily on advising customers and selling products, but also to be available to assist their customers, where needed, with standard transactions on the CINEO C4090.  A further advantage of the solution is that the wide range of services can continue to be offered outside opening hours.
新分支的概念需要新技术:CINEO C4090是德利多富公司研制的一个系统,它在银行员工援助和自助服务的基础上提供一个广泛的银行服务，典型的应用格式主要是传统的银行分支行。用CINEO C4090进行标准交易可使银行职员主要侧重于咨询客户和销售产品,但也可在客户需要的时候来帮助他们。另一个解决方案的优势是可以在银行开放时间之外继续提供广泛的服务。
 
In cooperation with a financial institute, Wincor Nixdorf has developed a next-generation banking system that embodies a high design standard, is intuitive to use and maps typical self-service and bank counter functions on one and the same machine.
在与金融机构合作过程中, 德利多富公司已经开发出一种新一代银行系统,其体现了较高的设计标准, 把典型自助服务和银行柜台功能集中在同一台机器上直观地使用和分析。
 
The CINEO C4090 allows deposits and withdrawals of banknotes and coins, prints account statements and other documents, automates check processing and allows bills to be paid. It also has built-in barcode and NFC scanners, for example, to ensure that a wide range of bank transactions can be handled with ease. And it comes with two 18.5-inch touchscreens at different levels to provide accessibility for the disabled: Wheelchair users, for example, can roll up to it just like a desk and operate it without difficulty.
CINEO C4090系统支持纸币和硬币的存款和取款,打印财务报表和其他文件,自动检查处理和支付账单。它还内置条形码和近距离无线通讯扫描仪,确保诸如广泛的银行交易之类的操作可以轻松处理。它有高低两个18.5英寸的触摸屏为残疾人方便使用。例如，坐轮椅的残疾人, 可以摇着轮椅径直上前，就像坐在桌子边进行操作一样，没有任何困难。
 
"The guiding principle for this new solution was support for new branch concepts especially in small and medium-sized formats," says Uwe Krause, Vice President at Wincor Nixdorf. He goes on to say: "The CINEO C4090 enables bank staff to spend more time on sales and customer-specific consulting. At the same time, customers who want staff assistance with standard transactions during opening hours can get it, just as they would at the bank counter." The systems can also be used for transactions that would otherwise only be offered at the bank counter, such as withdrawals that exceed the customer's fixed limit and can be authorized during opening hours by the bank staff.
德利多富公司副总裁乌维克劳斯说:“这个新的解决方案的指导原则是支持新分支的概念尤其是中小格式”,。他接着说:“CINEO C4090系统可使银行员工花更多的时间进行销售和客户咨询。同时,那些希望在银行营业时间内通过员工援助进行标准交易的客户可以像他们在银行柜台一样使用它”。该系统也可以让那些只能在银行柜台的交易服务得以进行,例如,客户取款超过限定额,银行员工在营业时间内可以授权进行。
 
Wincor Nixdorf's extensive services also include helping banks to keep the technical availability of their self-service systems at the highest level. Thanks to the CINEO systems' talking devices function, status information is transmitted to Wincor Nixdorf's eServices Platform via a remote connection, thus allowing remote preventive maintenance and troubleshooting. The number of downtimes can be minimized and the duration of the downtime significantly reduced. In addition, Wincor Nixdorf offers cash replenishment and removal, and processing of all transactions ordered via the CINEO C4090. With these operations management solutions, Wincor Nixdorf guarantees highly available and reliable operation of the new CINEO C4090.
德利多富公司广泛的服务还包括保持银行自助服务系统的技术可用性在最高水平。得益于CINEO系统的设备自检功能、系统状态信息通过远程连接传播给德利多富公司的电子服务平台,从而达到远程预防性维修和故障排除。因而故障停机的次数可以最小化,停机时间的持续时间显著减少。此外, 德利多富公司提供现金补贴和账户消除,和通过CINEO C4090进行交易的处理过程。有了这些操作管理解决方案, 德利多富公司可以保证新CINEO C4090系统的高可用性和可靠性。
 

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